Terms & Conditions
1. Introduction
Welcome to TY Home Solutions! These Terms & Conditions govern your use of our home service provider platform. By using our services, you agree to comply with these terms. If you do not agree, please do not use our services.
2. Services Offered
TY Home Solutions provides home maintenance, repair, and installation services, including but not limited to electrical work, plumbing, carpentry, AC servicing, RO purifier service, CCTV installation, false ceiling, and general maintenance.
3. User Eligibility
You must be at least 18 years old to use our services.
By booking a service, you confirm that all information provided is accurate and complete.
4. Booking & Payment
All service requests must be booked through our official channels (website, app, or customer support).
Payment can be made online or via cash as per our accepted payment methods.
Advance payment may be required for certain services.
In case of non-payment or fraudulent activity, TY Home Solutions reserves the right to cancel the service.
5. Service Execution
Our professionals strive to provide high-quality services, but we do not guarantee perfection or specific results.
Customers are required to ensure safe and proper access to the service location.
Delays due to unforeseen circumstances (weather, traffic, etc.) are not under our control, and we will inform the customer in such cases.
6. Cancellation & Refund Policy
Customers can cancel a service request within a specified timeframe (as per our cancellation policy).
Refunds, if applicable, will be processed as per our refund policy.
TY Home Solutions reserves the right to refuse service or cancel bookings due to valid reasons.
7. Liability & Disclaimer
TY Home Solutions is not liable for any incidental or consequential damages arising from the use of our services.
Customers are responsible for securing their belongings during service execution.
We are not responsible for any loss, damage, or delays caused by third-party service providers.
8. Warranty & Service Guarantee
Some services may come with a warranty period (as specified at the time of booking).
Any disputes regarding service quality should be reported within 48 hours of service completion.
9. Customer Responsibilities
Provide accurate address and contact details while booking.
Ensure the premises are safe for service execution.
Any misbehavior towards service providers will not be tolerated.
10. Privacy Policy
TY Home Solutions respects user privacy and handles personal information as per our privacy policy.
11. Modification of Terms
TY Home Solutions reserves the right to update or modify these terms at any time without prior notice.
12. Contact Information
For any queries or concerns, contact us at:
Email: contact@tyhomesolutions.in / tyhomesolutions.in@gmail.com
Phone: +91 9285100106
Website: www.tyhomesolutions.in
